Terms & Conditions

1. Acceptance of These Terms

By accessing or using wingcartel.com.au, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

References to “Wing Cartel,” “Wing Cartel Group,” “we,” “us” or “our” refer to the Wing Cartel Group business.

2. Website Information

We aim to keep website information accurate and current. Content may be updated, removed or changed without notice as the business, menu and services develop.

General website information is not professional, legal, financial or business advice.

4. Prices

Any final price for food, catering or event services will be communicated clearly before an order or booking is confirmed.

Unless stated otherwise, prices are in Australian dollars. Applicable taxes, delivery charges, event costs or other unavoidable fees will be identified before confirmation.

If a displayed price is incorrect, we may suspend the relevant offer while the error is investigated and corrected, subject to applicable law.

5. Catering and Event Enquiries

Submitting an enquiry does not create a confirmed booking. Catering and event availability depends on factors including date, location, guest numbers, service requirements and operational capacity.

A booking is only confirmed when the agreed details, pricing and any required deposit or written acceptance have been completed.

6. Quotes, Deposits and Payments

A catering or event quote may include specific terms about its validity period, deposit, payment schedule, minimum order, travel, staffing and service requirements.

Terms stated in an accepted written quote or booking confirmation form part of the agreement for that service.

7. Changes and Cancellations

Event changes and cancellations may affect food preparation, staffing, travel and other committed costs.

Any applicable change, cancellation, refund or deposit terms will be provided with the relevant quote or booking confirmation and will operate subject to Australian Consumer Law.

8. Allergies and Dietary Requirements

Customers should advise us of allergies or dietary requirements when making an enquiry and again before confirming an order or booking.

Food may be prepared in environments where common allergens are present. Specific allergen and dietary information should be confirmed directly with Wing Cartel Group before ordering.

9. Franchise Expressions of Interest

Franchise information on this website relates only to possible future opportunities.

Registering interest does not create a franchise offer, partnership, appointment, guarantee or legal commitment by either party.

10. Intellectual Property

Unless otherwise stated, website content including names, logos, graphics, text, layouts, photographs, concepts and promotional materials belongs to Wing Cartel Group or is used with permission.

You must not copy, reproduce, modify, distribute or use our content for commercial purposes without prior written permission.

11. Acceptable Website Use

You must not:

• Use the website for unlawful or fraudulent activity
• Attempt unauthorised access to the website or systems
• Introduce malicious software or harmful code
• Interfere with website operation or security
• Misuse Wing Cartel Group branding or content

12. Third-Party Services and Links

Our website may contain links to third-party websites, platforms or service providers. We are not responsible for their availability, content, security, privacy practices or separate terms.

13. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

14. Liability

To the extent permitted by law, Wing Cartel Group is not liable for indirect, incidental or consequential loss arising from use of the website or reliance on general website information.

This limitation does not apply where liability cannot lawfully be excluded or limited.

15. Privacy

Personal information is handled in accordance with our Privacy Policy.

16. Changes to These Terms

We may update these Terms & Conditions when the website, business operations, services or legal requirements change. The current version will be published on this website with its effective date.

17. Governing Law

These terms are governed by the laws applicable in Australia and the relevant Australian state or territory.